dufan365 Casino & Sportsbook Data Care

This page describes what we collect when you use dufan365 and how we keep that data protected. We at dufan365 treat your personal information—email, phone, payment details, betting history—with the highest care. Your data is encrypted, segregated from our operations, and never sold to third parties.

When you open a dufan365 account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), or place a bet on live-dealer tables, Liga 1 matches, or esports markets, we collect only the information needed to operate your account securely and comply with law. This policy explains what we collect, why, how long we keep it, and your rights over your own data.

If you have questions about how we use your information, how to access it, or how to delete your dufan365 account, contact our support team. We respond to all data requests within 10 business days.

What Data We Collect on dufan365

We collect data in three ways: information you provide directly, information we collect automatically, and information from third-party processors.

Information You Provide Directly

When you register for dufan365, we collect your full name, email address, phone number, and date of birth. We also verify your identity by requesting a copy of your national ID, passport, or driving licence. This verification happens once during account setup and typically takes subject to verification.

When you deposit funds, we collect the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the transaction reference number. We do not store your card numbers or e-wallet passwords; payment processors handle that securely on their own systems. We store only the transaction record so you can review your Betting History anytime.

Information We Collect Automatically

Our servers record every action you take on dufan365—each bet placed, each game played, each withdrawal requested, and each login session. We capture your IP address, device type (mobile or desktop), browser type, and approximate location (region level, not street address). This allows us to detect fraud, prevent duplicate accounts, and maintain platform security.

We also use cookies and similar tracking technologies. Cookies store your login session so you don't have to re-enter credentials on every page. We do not use cookies for marketing or to track you across other websites. You can disable cookies in your browser settings, though some dufan365 features may not work correctly.

Data security: We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed and never stored in plain text. Your account balance is held in a segregated bank account and is not commingled with dufan365 operations.

Information from Third Parties

We work with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators) and identity verification services. These third parties may provide us with transaction confirmations or identity verification results. We use that information only to confirm your account and process your payment. We do not ask third parties to share your data for marketing or other purposes.

How We Use Your Data

We use the data we collect for specific purposes:

  • Account management: We verify your identity, maintain your account balance, and process deposits and withdrawals.
  • Service delivery: We operate dufan365—delivering live-dealer tables, slot games, sportsbook markets, and esports betting. We log your activity so you can review your Betting History and settlements.
  • Fraud prevention: We monitor for duplicate accounts, unauthorized access, and abuse of bonuses. We may suspend accounts if suspicious activity is detected.
  • Legal compliance: We retain records as required by law in the jurisdictions where we operate. We may be required to share data with government agencies in response to legal process.
  • Customer support: We use your email and phone to contact you about account issues, payment problems, or platform updates.

We do not use your data for marketing emails, targeted advertising, or profiling. We do not sell your data to data brokers, advertisers, or third-party marketers. We do not share your betting history with anyone outside dufan365 unless legally required.

How Long We Keep Your Data

We retain your account data (name, email, phone, identity document) for as long as your dufan365 account is active. If you close your account, we retain records for five years as required by local financial-services law. After five years, we delete or anonymize your personal data.

Your Betting History is retained indefinitely so you can always review your transactions. However, personally identifiable information (name, phone, address) attached to those transactions is deleted after five years unless you request early deletion.

If you request deletion of your account, we delete all active account data within 10 business days. We retain aggregated, anonymized data (e.g., "many active users bet on Liga 1 matches in Jakarta last month") for statistical and operational purposes, as this data cannot identify you.

Your privacy is our responsibility. We encrypt your data, limit access to authorized personnel only, and never share it with unrelated third parties. You control your account and can request access to or deletion of your information at any time.

dufan365 Privacy Team

Your Rights on dufan365

You have the following rights regarding your personal data:

  • Right to access: You can request a copy of all data we hold about you. We provide it in a readable format within 10 business days.
  • Right to correction: If your information is inaccurate, you can request we correct it. Submit a correction request via support, and we update it within 5 business days.
  • Right to deletion: You can request we delete your account and associated personal data. We delete active data within 10 business days; we retain records as required by law for five years after that.
  • Right to restrict processing: You can ask us to limit how we use your data (e.g., suspend marketing emails). We comply with reasonable restrictions that do not prevent us from operating your account or complying with law.
  • Right to portability: You can request your Betting History and account data in a standard format so you can transfer it to another service. We provide this within 10 business days.

To exercise any of these rights, contact our support team via email or in-app chat. Include your account email and describe what you're requesting. We verify your identity and respond within the timeframe noted above.

Where Our Servers Are Located

We at dufan365 operate servers in multiple jurisdictions to ensure reliable access and comply with local data residency laws. Your data may be stored outside Indonesia—for example, in Singapore, Malaysia, or other supported regions. By using dufan365, you consent to your data being stored and processed in these locations. If you have concerns about data crossing borders, contact support before opening an account.

dufan365 may link to external websites for payment processing, identity verification, or customer support. We are not responsible for the privacy practices of third-party sites. If you click a link to another site, review their privacy policy independently. We recommend verifying that any third-party processor uses encryption and follows industry security standards.

Contact Us About Your Privacy

If you have questions about how we handle your data, how to access or delete your information, or how to lodge a privacy complaint, contact our support team. We respond to all privacy-related inquiries within 10 business days. If you believe we have violated your privacy rights, you may file a complaint with the relevant data-protection authority in your jurisdiction.

Our support team is available during business hours via in-app chat or email. Whether you're accessing dufan365 from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in supported regions, this privacy policy applies equally to all users. Your data protection and account security are our highest priorities.

We update this privacy policy from time to time to reflect changes in our practices or legal requirements. We notify you of significant changes via email or in-app notice. Your continued use of dufan365 after such changes means you accept the updated policy.

↑